FAQ

Shipping Information

Delivery charges are calculated based on Volumetric weight in case of Light Weight Items. For Regular by standard weights. Charges depend and keep on changing as per Delivery partner rates. While checking out Cart Calculated Applied Delivery Charges based on total weight of Items in Cart automatically

For In stock items 2 to 3 Working Days

For customized order items 5 working days

For Medical Glasses 5 to 9 Working days

Your order (in Customer Dash Board) Delivery Provider and Consignment Note details has been given in order to track order once its status become shipped.

No. If parcel is delivered from and to based with in Pakistan Demographic Region. For other countries one have to check there Local Laws and concern Authorities

Yes we do. For Particular country Shipment Charges and available payment methods contact support at support@aapna.store

Returns & Refunds

Shipping label have return address printed Clearly. Just pack it properly and send through Leopard Courier (Pak Post : areas whwrw Leopard Courier service unavailable).NB. Please send invoice along your return item, Its must in order to track order properly .

For International Customers right now we have no return policy available.

For all such matters can contact Finance Department at finance@aapna.store

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